Privacy Policy
Updated on 2026-09-12
Viutrip ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how Viutrip collects, uses, and discloses your personal information.
This Privacy Policy applies to our website, https://viutrip.com, and its associated subdomains (collectively, our "Service"), along with our application, Viutrip. By accessing or using our Service, you indicate that you have read, understood, and accepted our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, each time any of these terms are referenced, they are strictly defined as:
- Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: When this policy mentions "Company," "we," "us," or "our," it refers to Viuboo LLC, which is responsible for your information under this Privacy Policy.
- Website: The Viutrip site, which can be accessed via this URL: https://viutrip.com
- Platform: Internet website, web application, or mobile application facing the public from Viutrip.
- Client: Refers to the company, organization, or person that registers to use the Viutrip Service to manage relationships with their consumers or service users.
- Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Viutrip and use the services.
- IP Address: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
- Personnel: Refers to those individuals who are employed by Viutrip or are under contract to perform a service on behalf of one of the parties.
- Personal Data: Any information that directly, indirectly, or in connection with other information, allows for the identification of a physical person.
- Service: Refers to the service provided by Viutrip as described in the relative terms (if available) and on this platform.
- Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
- You: A person or entity that is registered with Viutrip to use the Services.
Children's Privacy
At Viutrip, we take the protection of the privacy of the youngest very seriously. Therefore, we do not direct our services to individuals under the age of 13. We are committed to not knowingly collect identifiable personal information from children under the age of 13. In the event that we realize we have collected personal data from a minor under 13 without proper parental consent verification, we will act quickly to remove such information from our servers and take necessary measures to ensure that it does not happen again.
Information We Collect
We collect information that you provide us directly, such as your name and email address. We also automatically collect information such as your IP address, device type, and how you interact with our service.
To detect errors and improve the app, we record how you use it, including visual replays of the screens. We do not record passwords.
How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our platform (we continuously strive to improve what our platform offers based on the information and feedback we receive from you)
- To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)
- To manage a contest, promotion, survey, or other site feature
How Do We Use Your Location?
At Viutrip, we use the location information that you allow us to receive by enabling location services in your device settings. This includes data such as your GPS location and, depending on the operating system you use, other location data.
We may also receive and use certain location-related information even if location services are disabled. This includes:
- IP Addresses: We use IP addresses to estimate your general location. If necessary, we may use IP addresses to estimate your specific location to protect your safety or the safety of others.
- Your Activity on Viutrip: Such as records of visits to tourist destinations and participation in challenges.
- Information Provided Directly: Such as when you enter your current city in your profile.
We use location-related information to enhance your experience on Viutrip by suggesting the best tourist destinations near your current location on our "Explore" page. These recommendations are designed to help you discover new places that might interest you on your journey as a traveler.
When and How Does Viutrip Use End User Information from Third Parties?
At Viutrip, we collect end-user data that is essential for providing and improving our services. This data collection is carried out with the goal of enriching our customers' experience and ensuring the optimal functioning of our features.
Additionally, end users may choose to provide us with information they have shared on social media websites. In such cases, with their consent, we can access information that is publicly available on these platforms. The amount and type of information collected will depend on the privacy settings the user has established in their social media accounts. We encourage users to review and adjust their privacy preferences on these platforms to control the information shared with services like Viutrip.
Do We Share the Information We Collect with Third Parties?
At Viutrip, we deeply value the privacy of our users and understand the importance of providing relevant and personalized advertising. Therefore, we share certain non-personal and aggregated information with third parties, including advertisers and advertising networks. This information may include general demographics, tourism-related interests, and app usage patterns. Our goal is to allow advertisers to present products and services that may be of interest and value to our users while They explore new destinations and document their adventures. At Viutrip, we know that each challenge completed and each destination captured is a key piece in the life journey of our users. Therefore, we strive to offer advertising that is not only relevant, but also enriches the experience of our travelers, providing options and resources that align with your passions and most meaningful moments. Importantly, we do not share personally identifiable information, such as names or email addresses, without your explicit consent. Additionally, we offer our users the option to control and limit the type of information that is shared and l to advertising you receive, thus guaranteeing a balance between personalizing the experience and protecting your privacy.
Third-Party Services
At Viutrip, we may include or facilitate access to content, data, information, applications, and services offered by third parties, as well as links to third-party websites or services. These Third-Party Services can enrich your experience and provide additional value.
It is important for you to understand that Viutrip does not control Third-Party Services and therefore cannot guarantee their quality, safety, functionality, legality, or applicability to your needs. We are not responsible for the accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, or quality of any content or service provided by third parties. Viutrip assumes no legal or other responsibility in relation to Third-Party Services.
The inclusion of Third-Party Services in Viutrip is solely for your convenience. Access and use of these services are at your own risk and are subject to the terms and conditions set by the third-party providers. We recommend that you read and understand those conditions before using the Third-Party Services.
Service Providers
We use analytics, error monitoring, and infrastructure service providers that process information on our behalf to operate and improve Viutrip. These providers may be located outside your country of residence and are required to protect your information with a level of protection equal to or greater than the one described in this Privacy Policy.
How Do We Use Your Email Address?
By selecting the option to receive advertising and clicking "accept," you authorize us to send you emails. We understand the importance of your choice and respect your privacy, so you can unsubscribe from our mailing lists at any time. To do this, simply click on the unsubscribe link included in each of our emails. We commit to sending emails only to those who have given their explicit consent, either directly to us or through a third party. We strongly oppose spam and, therefore, avoid sending unwanted commercial emails.
By providing us with your email address, you also agree that we use it to segment audiences on platforms like Facebook, where we display personalized advertising to users who have opted to receive our communications. Email addresses obtained exclusively through our order processing page will be used only to send information and updates pertinent to your order. However, if you provide us with the same email address through other means, the uses described in this Policy will apply.
Please note that if you wish to stop receiving emails in the future, each message includes detailed instructions for unsubscribing at the bottom of the email.
How Long Do We Retain Your Information?
At Viutrip, we are committed to handling your information responsibly and with care. We retain your personal data only for as long as is strictly necessary to provide you with all Viutrip services and for the purposes described in our privacy policy. This includes sharing your information with third parties who provide services on our behalf, always under the same standards of security and confidentiality.
Once your information is no longer necessary for service purposes or to comply with our legal and regulatory obligations, we will proceed to securely delete it from our systems or anonymize it. This means that we will take appropriate measures to modify your personal data in such a way that you cannot be identified from them, thus ensuring your privacy and security.
How Do We Protect Your Information?
At Viutrip, the security of your personal information is an absolute priority. We implement a robust set of security measures, aligned with practices used by leading companies in the technology sector, to protect your data against unauthorized access or any form of breach. When you place an order or access your personal information, we use a secure server. All sensitive or credit information you provide is transmitted via Secure Socket Layer (SSL) technology, one of the most secure forms of online data transmission.
In addition, we apply additional security measures such as advanced encryption, firewalls, and information security protocols to protect against the loss, misuse, and alteration of your information under our control. Despite these measures, as with all digital platforms, we cannot guarantee absolute security of the information. However, we commit to responding quickly and responsibly in the unlikely event of a security breach, and to continuously work to update and improve our security practices to protect the information you entrust to us.
Business Sale
In the context of a sale, merger, restructuring, or any other form of transfer of our assets, we reserve the right to transfer your personal information and other data collected by Viutrip to third parties. This transfer would apply to the entirety or a substantial part of our assets, including those specifically related to the Viutrip service. In situations of business discontinuation, bankruptcy, reorganization, or similar legal proceedings, this transfer of information could also take place. It is essential to highlight that in such circumstances, we will require the third-party recipient of your information to commit to respecting and adhering to the terms set out in this Privacy Policy.
Affiliates
We may share your personal information and other relevant data with our affiliated entities. For the purposes of this Privacy Policy, a "Corporate Affiliate" is considered any entity or individual that, directly or indirectly, exercises control, is controlled by, or is under common control with Viutrip, whether by ownership or through any other link. We want to assure you that any information about you that is shared with our corporate affiliates will be handled by them under the same standards of protection and confidentiality that we apply, in accordance with the terms of this Privacy Policy.
Changes to Our Privacy Policy
At Viutrip, we are committed to the continuous improvement of our services and policies to provide the best experience for our users. This may require, from time to time, changes to our Privacy Policy. We will ensure that any changes accurately reflect our practices and the service we provide. When it is necessary to update our policy, we commit to informing you in advance, through our service or other means of communication, before these changes take effect. This will give you the opportunity to review the changes before they are applied.
Your continued use of our service after such changes take effect implies your acceptance of the updated Privacy Policy. We understand that you may not agree with these changes, and if that is the case, you are free to close your account with Viutrip. However, if you choose to continue using our services, you will be subject to the new Privacy Policy.
Your Consent
We have updated our Privacy Policy to provide you with total transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby accept our Privacy Policy and agree to its terms.
Your Rights
You have the right to access, correct, delete, or limit the use of your personal information. In some jurisdictions, you also have the right to object to the processing of your information. To exercise these rights, withdraw your consent, or request the deletion of your data, contact us at support@viutrip.com.
Cookies
At Viutrip, we use "cookies" to enhance your experience on our website. Cookies are small data files stored on your browser that help us recognize repeat users and facilitate access and use of our site. While cookies enhance the functionality of our site, they are not essential for its use. However, without them, you may miss out on important functionalities, and your site experience could be less efficient; for example, you might need to enter your login credentials each time. You can configure your browser to reject cookies, but this may limit your ability to fully interact with our site. We want to assure you that our cookies do not store identifiable personal information.
Blocking and Disabling Cookies and Similar Technologies
You have the option to configure your browser to block cookies and similar technologies. However, please be aware that doing so may affect the functionality of our website and others you visit. Blocking cookies can result in the loss of essential functionalities, making your experience less efficient and certain services unavailable. Additionally, disabling cookies does not remove those already existing in your browser; you will need to do this manually through your browser settings. We recommend consulting your browser's help menu for more information on how to manage or delete cookies.
Links to Other Websites
Our Privacy Policy applies exclusively to the Services provided by Viutrip. It is important to note that the Services may include links to external websites, over which we have no control and assume no responsibility. We do not guarantee or assume responsibility for the accuracy, relevance, legality, or decency of the material contained in these external sites. When following a link and leaving our site, you should be aware that our Privacy Policy is no longer applicable. Your interaction with any external site, including those that have a link on our site, is subject to the policies of that site. Please be aware that these sites may collect information about you and use their own cookies or other tracking technologies.
Contact Us
If you have questions about this privacy policy, contact us at support@viutrip.com.